Question 1

What types of accounts does GCC Brokers offer?

Accepted Answer

We offer three account types, all running on our full STP execution model:

**Standard** — $25 minimum deposit, spreads from 1.6 pips, up to 1:500 leverage, no commission. Best for beginners and casual traders.

**Pro** — $1,000 minimum deposit, spreads from 1.3 pips, up to 1:500 leverage, no commission. Designed for experienced traders who want tighter pricing.

**Zero** — $2,500 minimum deposit, spreads from 0.0 pips, up to 1:200 leverage, variable commission. Built for high-volume and professional traders who prioritize the tightest possible spreads.

All three account types have the same STP execution, the same 20% stop-out level, and no deposit or withdrawal fees.

Question 2

How do I open a live trading account?

Accepted Answer

Opening an account takes a few minutes:

1. Visit the registration page and fill in the form to create your profile.
2. You will receive a confirmation email — click the link to verify your email address.
3. Upload your KYC documents: a valid proof of identity (passport, national ID, or driver's license) and a proof of address (utility bill, bank statement, or tax document dated within the last 3 months).
4. Our compliance team will review your documents. Once approved, you will receive your MT5 login credentials by email.
5. Log in to MetaTrader 5 using your account number, password, and the server name **GCCBrokers-Demo** or **GCCBrokers-Live** — and you are ready to trade.

Question 3

How do I open a demo account?

Accepted Answer

1. Register on the client portal if you have not already.
2. Verify your email address.
3. Log in to the client portal, navigate to **My Trading Accounts**, and click **New Demo**.

Demo accounts come pre-loaded with virtual funds so you can practice strategies risk-free on live market data.

Question 4

Can I have multiple trading accounts?

Accepted Answer

Yes. You can open multiple live and demo accounts under a single GCC Brokers profile. This is useful if you want to separate strategies, currencies, or risk profiles across different accounts.

Question 5

What is the minimum deposit to start trading?

Accepted Answer

The minimum deposit is **$25** for Standard accounts. Pro accounts require $1,000 and Zero accounts require $2,500. There are no deposit fees — the full amount is credited to your trading account.

Question 6

What deposit methods are available?

Accepted Answer

We support a wide range of funding methods:

- **Bank wire transfer**
- **Credit and debit cards** (Visa, Mastercard)
- **E-wallets** — Neteller, Skrill
- **Cryptocurrency** — via direct transfer or Binance Pay
- **Voucherry** and other regional digital payment platforms

If your preferred method is not listed, contact our support team — we will do our best to accommodate it.

Question 7

Are there any deposit or withdrawal fees?

Accepted Answer

**Deposits**: GCC Brokers covers all deposit fees regardless of the funding method. Your entire deposit amount is credited to your trading account.

**Withdrawals**: No fees are charged as long as you have actively traded on your account. If funds are withdrawn without any trading activity, a processing fee may apply.

Question 8

How long do deposits and withdrawals take?

Accepted Answer

**Deposits**: Instant for most digital methods (cards, e-wallets, crypto). Bank wire transfers may take 3–5 business days depending on your bank.

**Withdrawals**: Typically processed within 24 hours on our end. The time it takes to reach your account depends on the payment method — e-wallets are usually same-day, while bank transfers may take a few additional business days.

Question 9

How do I withdraw funds?

Accepted Answer

Withdrawals are processed through the same method used for the original deposit. Here is how:

1. Log in to the **Members Area** and go to **My Wallet**.
2. Add your withdrawal destination (bank account, crypto wallet, or e-wallet) under the appropriate section.
3. Use **Internal Transfer** to move funds from your trading account to your wallet.
4. Navigate to **Withdrawals** and submit your request.

**Note for card deposits**: If your withdrawal amount exceeds the total deposited by card, the excess will be sent via bank wire. You can also add a crypto wallet as an alternative.

Question 10

What trading platform does GCC Brokers use?

Accepted Answer

We use **MetaTrader 5 (MT5)** — the industry-standard platform for forex and CFD trading. MT5 is available on desktop (Windows, macOS), web browser, and mobile (iOS, Android). You can access your account from any device using the same login credentials.

Question 11

Does GCC Brokers support automated trading and Expert Advisors?

Accepted Answer

Yes, fully. We support all forms of automated trading through MT5's Expert Advisor (EA) framework. There are no restrictions on strategy type, trade frequency, or holding time. Scalping EAs, grid strategies, news-based algorithms, and high-frequency approaches are all permitted.

You can also connect your MT5 account to a VPS (Virtual Private Server) to run EAs 24/5 without needing your computer to stay on.

Question 12

Are there any restrictions on trading strategies?

Accepted Answer

None. GCC Brokers operates a full STP model with no dealing desk. We do not restrict scalping, high-frequency trading, news trading, hedging, or any algorithmic strategy. All orders are routed directly to our liquidity providers — there is no commercial reason for us to restrict how you trade.

Question 13

What are the margin call and stop-out levels?

Accepted Answer

The stop-out level is **20%** across all account types. When your margin level falls to 20%, positions will begin closing automatically starting with the least profitable. We recommend monitoring your margin closely during volatile market conditions and using stop-loss orders to manage risk.

Question 14

What does A-Book (STP) execution mean?

Accepted Answer

A-Book, or Straight-Through Processing (STP), means every order you place is routed directly to our external liquidity providers. There is no dealing desk, no manual intervention, and no re-quoting.

Unlike B-Book brokers who take the opposite side of your trades, GCC Brokers never trades against you. Our revenue comes from spreads and commissions — not from client losses. This eliminates the conflict of interest that exists at market-maker brokers.

Question 15

What is the difference between A-Book and B-Book brokers?

Accepted Answer

**A-Book (STP)**: The broker routes all orders to external liquidity providers. Revenue comes from spreads and commissions. The broker has no financial interest in whether you win or lose.

**B-Book (Market Maker)**: The broker acts as the counterparty to your trades. When you lose, the broker profits — and vice versa. This creates a structural conflict of interest.

GCC Brokers operates exclusively on an A-Book model. We have no dealing desk and take no positions against clients.

Question 16

How fast is order execution?

Accepted Answer

Orders are executed electronically via our STP infrastructure, typically in milliseconds. There is no manual intervention, no dealing desk involvement, and no re-quoting at any stage.

Question 17

How can I tell if a broker is genuinely A-Book?

Accepted Answer

Key indicators of genuine STP execution:

- **No restrictions on scalping or HFT** — B-Book brokers restrict these because profitable high-frequency strategies cost them money.
- **Variable spreads** that reflect real-time market conditions.
- **No re-quoting** during news events or high volatility.

GCC Brokers places zero restrictions on any trading strategy. This is only commercially viable when the broker does not profit from client losses.

Question 18

What instruments can I trade?

Accepted Answer

GCC Brokers offers access to over 100 instruments across six asset classes:

- **Forex** — Major, minor, and exotic currency pairs
- **Metals** — Gold (XAU/USD), Silver (XAG/USD), Platinum, Palladium
- **Indices** — US30, US100, US500, and more
- **Commodities** — Oil (WTI, Brent), Natural Gas
- **Futures** — Oil, Gold, and Equity Index futures
- **Crypto CFDs** — Bitcoin, Ethereum, Litecoin, and others

Question 19

What is the minimum lot size?

Accepted Answer

The minimum lot size is **0.01 lots** (one micro-lot) across all account types and instruments. This applies to forex, metals, indices, commodities, crypto, and futures.

Question 20

What leverage is available?

Accepted Answer

Standard and Pro accounts offer up to **1:500** leverage. Zero accounts offer up to **1:200**. Leverage on specific instruments may be lower depending on the asset class — for example, cryptocurrency CFDs carry lower maximum leverage than forex pairs. All leverage levels are subject to regulatory requirements.

Question 21

Does GCC Brokers offer gold and silver trading?

Accepted Answer

Yes. Gold (XAU/USD) and Silver (XAG/USD) are among our most actively traded instruments. Both are available on all account types via MetaTrader 5 with full STP execution.

For corporate and professional clients, we also offer **London Fix execution** — orders filled at the official LBMA benchmark price for gold (AM and PM Fix) and silver (Daily Fix). Visit our London Fix page for details.

Question 22

Can I trade crypto, indices, and commodities?

Accepted Answer

Yes. Beyond forex and metals, GCC Brokers offers CFD trading on:

- **Crypto** — Bitcoin, Ethereum, Litecoin, and others
- **Indices** — US30, US100, US500, and more
- **Commodities** — Oil (WTI, Brent), Natural Gas
- **Futures** — Oil, Gold, and Equity Index futures

All instruments use the same STP execution model with no dealing desk. Minimum lot size is 0.01 across all asset classes.

Question 23

Do positions incur overnight fees?

Accepted Answer

Yes. Swap rates (overnight financing charges) apply to positions held past the daily rollover time. Swap rates vary by instrument and are displayed in the MT5 platform under the instrument's contract specifications.

Question 24

Is GCC Brokers regulated?

Accepted Answer

Yes. GCC Brokers Limited is regulated by the **Financial Services Commission (FSC) of Mauritius** (registration no. C193243). We also hold a **UAE SCA Category 5** license for introduction and promotion activities in the UAE.

Question 25

How are client funds protected?

Accepted Answer

Client funds are held in **segregated accounts** with top-tier banks, completely separate from the company's operational funds. This means your trading capital is ring-fenced and cannot be used for the company's business expenses.

Question 26

How secure is my personal data?

Accepted Answer

We implement industry-standard security practices including encryption in transit and at rest, strict access controls, and compliance with GDPR data protection requirements. Only authorized personnel and vetted service providers have access to client data. For full details, see our Privacy Policy.

Question 27

What should I do if I suspect unauthorized account activity?

Accepted Answer

Contact our support team immediately at **support@gccbrokers.com** or via live chat. We recommend enabling two-factor authentication (2FA) on your client portal for an additional layer of security.

Question 28

What are your KYC and AML requirements?

Accepted Answer

We comply with international Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations. All clients must provide valid proof of identity and proof of address before their account is activated. We monitor transactions to prevent financial fraud and ensure regulatory compliance.

Question 29

What happens if I cannot complete KYC under the Mauritius entity?

Accepted Answer

In cases where we have sufficient information for compliance screening but you are unable to meet the full KYC requirements for our Mauritius-regulated entity, your account may be opened under our Saint Vincent and the Grenadines (SVG) entity. Please note that the SVG entity is unregulated and does not fall under the oversight of the Mauritius Financial Services Commission.

Question 30

How do I reset my password?

Accepted Answer

1. Click **Forgot Password** on the login page.
2. Enter your registered email address.
3. Check your inbox for a reset link and follow the instructions to create a new password.

If you do not receive the email, check your spam folder or contact support.

Question 31

How do I close my account?

Accepted Answer

Send a formal request from your registered email address to **support@gccbrokers.com** with your full name and trading account ID. Make sure all open positions are closed and any remaining funds are withdrawn before submitting your request.

Question 32

Can I change my account currency after opening?

Accepted Answer

Account currency is set at the time of creation and cannot be changed afterward. However, you can open an additional account in a different currency under the same profile.

Question 33

Where does GCC Brokers accept clients from?

Accepted Answer

GCC Brokers serves clients across **30+ countries** spanning the Gulf, MENA, South and Southeast Asia, and beyond. We accept clients from the UAE, Saudi Arabia, Kuwait, Qatar, Oman, Bahrain, Turkey, Thailand, Indonesia, Malaysia, India, Pakistan, and many more.

Our Dubai office is located in Business Bay, Exchange Tower. The platform and client portal are available in **31 languages**, and our support team operates 24/5 with multilingual coverage.

Question 34

Which countries are restricted?

Accepted Answer

GCC Brokers Limited does not offer services to residents of the United States or jurisdictions on the FATF and EU/UN sanctions lists. If you are unsure whether your country is eligible, contact our support team before applying.

Question 35

What languages does GCC Brokers support?

Accepted Answer

The website and client portal are fully localized in **31 languages**, including English, Arabic, Farsi, French, Turkish, Thai, Indonesian, Spanish, German, Russian, Vietnamese, Malay, Chinese (Simplified and Traditional), Japanese, Korean, Hindi, Portuguese, Urdu, Bengali, and more.

Right-to-left languages (Arabic, Farsi, Urdu) are fully supported across all pages. Our support team provides multilingual assistance 24/5.

Question 36

When was GCC Brokers established?

Accepted Answer

GCC Brokers was founded in **2016** with a mission to provide transparent, conflict-free trading access. We obtained our first license in Saint Vincent and the Grenadines (SVG) in 2016, followed by FSC Mauritius regulation in 2022 and UAE SCA licensing in 2025.

Question 37

Where are your offices located?

Accepted Answer

Our registered headquarters are at 20 Edith Cavell Street, Level 6, Ken Lee Building, Port Louis, Mauritius. We also operate a representative office in **Dubai, UAE** — Business Bay, Exchange Tower.

Question 38

Does GCC Brokers have an Introducing Broker (IB) program?

Accepted Answer

Yes. Our IB program is designed for individuals and businesses who refer clients to GCC Brokers. Benefits include:

- **Per-lot commissions** with daily payouts (no monthly waiting)
- **Multi-tier structure** — earn on sub-IBs you recruit
- **Uncapped earnings** — no volume caps
- **Dedicated IB portal** with real-time tracking of referrals, volume, and commission
- **Co-branded marketing materials** and a dedicated account manager

For details, visit our Partners page or contact **partners@gccbrokers.com**.

Question 39

What markets does GCC Brokers serve?

Accepted Answer

We serve clients across **30+ countries** spanning the Gulf, MENA, Southeast Asia, and beyond. Our platform supports **31 languages**, and our support team operates 24/5 with multilingual coverage.

Question 40

What is the London Fix?

Accepted Answer

The London Fix refers to globally recognized benchmark prices for **gold** and **silver**, set daily through auctions administered by the **London Bullion Market Association (LBMA)**.

- **Gold Fix** — set twice daily at **10:30 AM** (AM Fix) and **3:00 PM** (PM Fix) London time
- **Silver Fix** — set once daily at **12:00 PM** London time

These benchmarks are widely used for pricing, hedging, settlement, and any transaction requiring a definitive precious metals reference price.

Question 41

How does GCC Brokers' Fix execution work?

Accepted Answer

GCC Brokers provides access to real Fix execution for both gold and silver — not synthetic fixing. Orders must be received at least 45 minutes before the relevant fix:

- **Gold AM Fix**: orders by **09:45** London time
- **Gold PM Fix**: orders by **14:15**
- **Silver Fix**: orders by **11:15**

Once the LBMA publishes the fix price, your order is executed at the official benchmark price. The trade appears in your MT5 account, after which the position behaves like any standard position.

**Commission**: Gold — $0.30 buy, $0.20 sell per lot. Silver — $0.015 per lot. No hidden fees or post-fix re-pricing.

Question 42

Who is the London Fix service for?

Accepted Answer

The London Fix service is designed for **corporate and professional clients** who need benchmark-based execution rather than continuous spot trading. Typical use cases include hedging physical gold or silver exposure, pricing transactions that reference the LBMA fix, and managing precious metals price risk at a fixed time each day.

Frequently Asked Questions

Everything you need to know about trading with GCC Brokers — accounts, execution, deposits, and more.

Getting Started

Deposits & Withdrawals

Trading Platforms & Tools

Execution & Pricing

Instruments & Markets

Security & Regulation

Account Management

Regional Eligibility

Company & Partnerships

London Fix

Related Resources

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